1. Information We Collect

• Contact Details: Name, phone numbers, email addresses, and physical addresses.
• Property Requirements: Budget, location preferences, property type (residential, commercial, land), and timeline.
• Financial Information: Income details, loan eligibility, and financial capacity for transactions.
• Identity Documents: PAN card, Aadhaar, Government ID, and address proof.
• Transaction Records: Properties viewed, inquired about, or transacted, with values and dates.
• Website Data: Pages visited, browsing time, interactions, IP address, device info, and cookies.

2. How We Use Your Information

We use your personal information for:

• Service Delivery: Property search, valuation, documentation, and transaction support.
• Communication: Responding to inquiries, updates, scheduling, and client support via calls, emails, SMS, or WhatsApp.
• Legal Compliance: To comply with Maharashtra & Indian real estate laws and regulatory reporting.
• Marketing: With your consent, sending property listings, market updates, and promotions (opt-out anytime).
• Website Enhancement: Improving site performance, features, and user experience.

3. Information Sharing and Disclosure

• Service Partners: Legal professionals, banks, verification agencies, and documentation services.
• Property Stakeholders: Owners, developers, or their representatives when you show interest.
• Legal Requirements: Disclosures required by law, court, or government agencies.
• Business Changes: During mergers, acquisitions, or asset transfers, under same privacy protections.

4. Data Security Measures

• Technical: SSL encryption, secure servers, and access controls.
• Access Controls: Limited access for staff with confidentiality agreements.
• Physical Security: Office and storage areas protected with surveillance and restricted access.

While we use strong security measures, no system is 100% secure during transmission or storage.

5. Your Privacy Rights

• Access & Portability: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request removal of data (subject to legal obligations).
• Opt-Out: Stop receiving marketing communications anytime.

To exercise these rights, please contact us (see contact section below).

6. Cookies and Tracking

• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Help us improve property search features.
• Marketing Cookies: Deliver personalized recommendations and ads (only with your consent).

7. Third-Party Links and Services

Our site may contain links to external platforms (banks, government sites, property listings). We are not responsible for their privacy practices. Please review their privacy policies.

8. Data Retention

We retain data as long as necessary for property services, legal compliance, and dispute resolution. Transaction records may be kept longer if required by law.

9. Updates to Privacy Policy

We may update this policy periodically. Changes will be posted on our website with a new effective date. Significant changes may be communicated via email or website notices.

10. Contact Information

Universal Properties Karjat

Shop No. 2, Dr. Nanasaheb Dharmadhikari Praveshdwar,
Near Royal Garden, Karjat, Raigad.

Phone: 8432423999 / 8796281001

Email: universalpropertieskarjat@gmail.com

We aim to respond promptly and transparently to all privacy concerns.